Intelligence Spotlight
AI Auto-Triage: the future of maintenance.
Property upkeep becomes a seamless digital dialogue. Requests are understood, priced, and routed in minutes — and a human signs off on every high-impact decision.
How a request flows
- 1
Tenant reports the issue
A tenant submits a request from their portal — description plus photos. That's all they have to do.
- 2
AI analyzes photos & text
Vision analysis reads the photos alongside the description: urgency (emergency / urgent / routine), the trade required, and any safety hazards that need immediate instructions.
- 3
Cost estimate & parts list
The system produces a labor and parts cost range and a likely parts list before anyone is dispatched — so owners approve with real numbers, not guesses.
- 4
Vendor matched & dispatched
A vendor is matched by trade, availability, and job history, then notified by SMS. Emergencies alert the property manager immediately, any hour.
- 5
Everyone stays informed
The tenant gets a friendly acknowledgment with safety instructions when needed; the owner gets a factual summary and the approval queue.
Predictive diagnostics, honestly built
We don't pretend to read sensors that don't exist. The platform analyzes your portfolio's real work-order history — recurring issues, seasonal patterns, aging systems — and flags what deserves proactive attention, with the evidence attached to every insight.
Human oversight on every dispatch
AI classifies and estimates; people approve. Managers review every triage result, can re-run analysis with new photos, and emergency escalations always reach a human by SMS.